Who are we?
musicmetric (“musicmetric”) is the trading name of Semetric Limited. This policy applies to the websites hosted by musicmetric with the URL addresses www.musicmetric.com and www.semetric.com

Security:
musicmetric want you to feel secure when using this site and are committed to maintaining your privacy when using this site. musicmetric employ reasonable technical security measures to ensure that your personal information is protected and not accessible to unauthorised parties. When you submit your information to musicmetric you acknowledge and agree that we may store your information in a secure, encrypted manner on our servers which are located in the United Kingdom and subject to UK Data Protection laws.

PLEASE NOTE; THIS PRIVACY POLICY RELATES TO THIS SITE ONLY AND DOES NOT APPLY TO ANY THIRD PARTY SITES LINKED TO THIS SITE. MUSICMETRIC RECOMMEND THAT YOU READ THE PRIVACY POLICY OF ANY SITE LINKED TO THIS SITE AND ARE NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES OF ANY WEBSITES TO WHICH THIS ONE MAY LINK.

Personal information:
In order to request information from musicmetric, or to submit information to musicmetric to enable you to access our services, we may ask you to provide “personal information” about yourself or your company. Personal information may include your name, company name, postal address, telephone number, fax number or email address and the term “personal information” generally relates to information that would enable us or a third party to identify you as the information provider.

DETAILS RELATING TO SENSITIVE INFORMATION, SUCH AS BANK DETAILS, CREDIT CARD INFORMATION OR ANY OTHER SIMILAR DATA ARE NEVER STORED BY MUSICMETRIC, BUT ARE MANAGED BY AN ACCREDITED THIRD PARTY CREDIT CARD PROCESSING COMPANY (PAYPAL BUSINESS).

Personal information can be collected in two ways:

* (i) when voluntarily submitted to us by the user and;

* (ii) via the use of “cookies”.

Cookies:
Cookies are small files which are stored on the user’s hard drive for the purposes of identifying the user’s computer and retrieving and saving information about the users visit to this site (such as user preferences for the service).

You can disable cookies on your computer by changing the settings on your computer via the “preferences” or “options” menu in your browser.

Information use:
musicmetric use the information provided on this site to aid us in determining what is most effective about this site and in order to assist us in identifying ways to improve the site for our users.

In the event that musicmetric are seeking to use information provided for any other purposes we will notify the user at the point at which the information is requested. Information of a financial nature provided in order to enable us to process orders for products and services (details of credit or debit cards or bank accounts) will be used strictly for the purposes for which it was supplied to us.

Your right to access information:
You have the right to access details of the personal information musicmetric are holding and to correct any discrepancies in that information. In accordance with the applicable Data Protection laws, we reserve the right to charge an administrative fee in respect of such requests. Given the nature of the information you are seeking access to, we will request identification from you before dealing with any requests of this nature.

Should you wish to access your personal information, please confirm in writing to us at the address on the contacts page.